Terms and Conditions

Welcome to KB AuEnergy! These terms and conditions outline the rules and regulations for the use of KB AuEnergy’s website and the purchase of our products.

By accessing this website and/or purchasing our products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

  1. “KB AuEnergy” refers to our company, its affiliates, and its website.
  2. “Products” refers to the EV chargers and accessories offered for sale on our website.
  3. “Customer” refers to any individual or entity purchasing products from KB AuEnergy.
  4. “Website” refers to KB AuEnergy’s online platform.

2. Use of the Website

  • You must be at least 18 years of age to use our website and purchase our products. By using our website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
  • You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
  • You must not use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

3. Product Information and Availability

  • We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices for our products are subject to change without notice. We are not liable for any price changes.

4. Ordering and Payment

  • By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
  • When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods.
  • We accept payments via secure payment gateways. Your payment information is encrypted and securely processed.
  • Order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

5. Shipping and Delivery

  • We aim to dispatch orders promptly. Delivery times may vary depending on your location and the shipping method selected.
  • We are not responsible for any delays caused by the shipping carrier.
  • Shipping costs are calculated at checkout and are the responsibility of the customer.
  • Please refer to our Shipping Policy for more detailed information.

6. Returns and Refunds

  • We accept returns of products that are defective or not as described, subject to our Refund and Return Policy.
  • To initiate a return, you must contact us within [number] days of receiving your order.
  • Returned products must be in their original condition and packaging.
  • Refunds will be processed upon receipt and inspection of the returned product.

7. Intellectual Property

  • All content included on this website, such as text, graphics, logos, images, and software, is the property of KB AuEnergy or its content suppliers and protected by Australian and international copyright laws.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from us.

8. Limitation of Liability

  • To the fullest extent permitted by law, KB AuEnergy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

9. Indemnification

  • You agree to indemnify, defend, and hold harmless KB AuEnergy, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms and Conditions

  • KB AuEnergy reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

12. Contact Information